Last updated August 8, 2026

Refund Policy

You get a full month free before we ever ask for payment, so you can be sure WasiLearn fits your family. If something still goes wrong, we keep refunds simple.

The short version

• First subscription charge: full refund if you ask within 14 days of the charge.
• Accidental renewals: refunded in full if you ask within 14 days of the renewal and the period was materially unused.
• Billing mistakes: duplicate or erroneous charges are always refunded, no time limit.

How to ask

Email support@wasilearn.com from your account email with the word “refund” — no forms, no phone calls, no questions you have to justify. Refunds are processed by Paddle, our merchant of record, back to your original payment method, usually within 5–10 business days.

After a refund

Your account returns to the free Starter plan. Your child's stars and levels are kept.